The Quality Assurance Manager is responsible to provide direction, oversight, support, and coordination of quality assurance and technical activities at the Plover facility. Execute responsibilities to ensure full compliance with company policies and procedures, customer requirements, food safety modernization act (FSMA) compliance, and regulatory standards. The role participates in determining personnel/staffing needs and ensures that all areas have the proper materials and training needed to function at the Annual Operating Plan. Manages the performance of personnel to ensure that all job functions are achieved and that all administrative actions are resolved in a timely manner by working with Human Resources as applicable.
Serves as an integral role member of Plant Manager's staff in plant operations by providing input and having a strong voice in decision making regarding production plans, product disposition, procedures, and personnel.
Food Safety and Quality responsibilities include; HACCP Team Leader, Food Safety Coordinator, Quality Systems Coordinator, Sanitation Program performance oversight, Finished Product grading, Quality Records auditing, process control and specification verification, prepare annual Quality Review, conduct Internal Audits, accompany Regulatory Auditors on site, Food Defense Team member, assist in root cause investigation with process or product issues, Product hold administrator, Consumer Complaint tracking, BRC Systems implementation, accompany 2nd and 3rd party auditors, Traceability and Recall Coordinator, Pest Control Coordinator, Private label and co-pack QA, coordinate corrective and preventative action program, track equipment calibration, FS and Quality Training Coordinator, Supplier approval and performance.
Note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Preventive controls qualified individual (PCQI).
GFSI and BRC Standards
Understand customer needs and expectations. Organize, plan, and problem-solve to exceed their expectations and develop positive relationships.
Forward thinker and innovator. Understand key financial indicators and how day-to-day decisions impact the bottom line and other parts of the organization.
Possess high moral standards and is honest in word and deed. Promote dignity, fairness, and consideration.
Ability to multi-task and remain flexible. Possess and display desire, goodwill, initiative, and discipline.
An effective communicator -- Use excellent oral and written skills to communicate with all levels including executive management, outside vendors, and major customers professionally. Keep business leaders abreast of emerging situations as needed.
Teach, coach, mentor, counsel, motivate and empower. Nurture relationships with the staff that result in a productive environment that is founded on mutual trust and respect.
Demonstrate leadership skills to all levels. Translate vision and strategy into explicit plans and action. Rally support behind the vision. Inspire and motivate people to achieve high performance. Recognize success.
Solution Oriented - work to overcome obstacles or roadblocks always working to resolve in a positive manner. Overcome challenges or obstacles even when it means choosing the hard right over the easy wrong. Expect the same from direct reports.
Be a decision maker -- you must weigh in and determine the course of action. Set and pursue goals with a sense of purpose and urgency.
Be a standard-bearer. Demonstrate ownership of the policy and the Code of Conduct. Use authority in an appropriate manner.
Train and empower the staff to run with expectations. Set clear expectations and trust people to decide how to complete high-quality work. Align work and resources to ensure success. Stay focused on critical priorities. Connect individual work deliverables to organizational and departmental goals.
Demonstrate professional knowledge and good judgment with a focus on achieving necessary tasks at hand and make course-corrections to ensure success. Focus on AOP plans and drive to achieve results. Measure progress against plans and goals.